AI Chatbots for SMEs: 24/7 Customer Service That Converts
Why Spanish SMEs Are Rethinking Customer ServiceFor most small and medium-sized businesses in Catalonia and across Spain, customer service has quietly...
Artificial intelligence
Artificial intelligence
Practical applications of AI in customer service, email and business workflows.
AI Copyright Lawsuits: What EU Online Shops Must Know
Why a US copyright case matters to a shop in LleidaWhen a major publishing group files a multi-million-dollar claim against an AI developer, it is eas...
AI Chatbots for SMEs: 24/7 Customer Service in Spain
Why Spanish SMEs Are Rethinking Customer ServiceFor most small and medium-sized businesses in Catalonia, customer service has become a bottleneck. A s...
AI Chatbots for SMEs: 24/7 Customer Service That Converts
Why SMEs in Catalonia Are Rethinking Customer ServiceIf you run a small or medium-sized business in Lleida, Tarragona, Girona or Barcelona, you alread...
Email AI: Cut Inbox Chaos for Customer Service Teams
Your inbox is not a to-do list, it is a queue with a customer waiting at the end of itIn most SMEs and customer service departments across Lleida, Bar...
Ethical AI Chatbots: Trust and GDPR for SMEs
Why trust is the real currency of conversational AIWhen a customer opens a chat window on your website or sends a WhatsApp message to your business, t...
Chatbot IA for SMEs: 24/7 Customer Service That Qualifies Leads
Why your customers no longer wait until Monday morningIn Catalonia, a customer browsing your ecommerce at 23:40 on a Sunday does not send an email and...
The Fly With a Brain: What Connectomes Mean for AI
A fly that sees, reacts and movesA demo has been making the rounds in which a virtual fly, rendered through augmented reality, receives information ab...
AI Chatbot for SMEs: A Buyer's Guide for Catalan Businesses
Why a chatbot is no longer just a chat windowFor years, a chatbot was little more than a scripted menu: press one for opening hours, press two for ret...
AI Chatbots for Lead Qualification in Finance and Insurance
The real bottleneck: qualifying leads quicklyIn banking and insurance, leads arrive from multiple channels: mortgage forms, loan simulators, insurance...