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TuriTop WhatsApp

  1. Frequently Asked Questions
  2. TuriTop WhatsApp
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TuriTop WhatsApp

Questions about TuriTop + WhatsApp integration

Do I need the WhatsApp Business API?

Yes, the integration uses the WhatsApp Business API through the WhatsBoost platform. We help you with the complete setup.

Can I customise messages per activity?

Yes. Each TuriTop product can have its own templates per message type. If there is no specific template, the default one is used.

Is GDPR compliance ensured?

Yes. Each company has an exclusion list checked before every send. Credentials are stored encrypted with a full audit log.

Can I test without sending to real customers?

Yes. Sandbox mode redirects all messages to configured test phones. The original customer phone is logged for verification.

Does it support multiple companies?

Yes. Full multi-tenant with isolated data per company. Each company has its own panel, templates, webhooks and configuration.

Can I send mass campaigns to existing bookings?

Yes. The mass campaign module lets you filter bookings by any criteria, configure drip feed (1-300 msg/min), schedule or execute immediately.

What happens if TuriTop goes down?

The system has automatic retries: up to 3 attempts with 15-minute intervals (configurable). Messages outside hours are queued for the next valid period.

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Latest News
Inauguration of the first office in Lleida of ALMC SECURITY SL
Inauguration of the first office in Lleida of ALMC...
30 Jun 2025
Website
01 Jun 2025
Signing of the Lease Contract
Signing of the Lease Contract
01 Jun 2025
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