Frequently Asked Questions
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Categories
77
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WhastBoost
WhastBoost - Whatsapp Marketing
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General & Web Services
Frequently asked questions about SEO, web design, digital marketing, development, online stores and web consulting
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Hacked Website Repair
Frequently asked questions about cleaning, recovery and disinfection of hacked websites
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AI Chatbot
Frequently asked questions about the AI chatbot for automating customer service
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TuriTop WhatsApp
Questions about TuriTop + WhatsApp integration
7 Question
Yes, the integration uses the WhatsApp Business API through the WhatsBoost platform. We help you with the complete setup.
Yes. Each TuriTop product can have its own templates per message type. If there is no specific template, the default one is used.
Yes. Each company has an exclusion list checked before every send. Credentials are stored encrypted with a full audit log.
Yes. Sandbox mode redirects all messages to configured test phones. The original customer phone is logged for verification.
Yes. Full multi-tenant with isolated data per company. Each company has its own panel, templates, webhooks and configuration.
Yes. The mass campaign module lets you filter bookings by any criteria, configure drip feed (1-300 msg/min), schedule or execute immediately.
The system has automatic retries: up to 3 attempts with 15-minute intervals (configurable). Messages outside hours are queued for the next valid period.
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Others
Most emergency cleanups are completed in less than 24 hours. The exact time depends on the complexity of the hack, but our priority is to get your website online and secure as soon as possible.
No. We handle setup, integrations, and maintenance. You just use a
simple dashboard to see results and toggle campaigns.
simple dashboard to see results and toggle campaigns.
No. We configure the chatbot, build the flows, and deliver it ready to use, with
support in Spanish if you want to adjust messages later.
support in Spanish if you want to adjust messages later.
No. We configure the chatbot, build the flows, and deliver it ready to use, with
support in Spanish if you want to adjust messages later.
support in Spanish if you want to adjust messages later.
No. We configure the chatbot, build the flows, and deliver it ready to use, with
support in Spanish if you want to adjust messages later.
support in Spanish if you want to adjust messages later.
Download the .zip, in your PrestaShop go to Modules → Upload a module, select the file and follow the wizard. Ready in 3 minutes.
Download the .zip, in your WordPress go to Plugins → Add New → Upload Plugin, select the file and follow the wizard. Ready in 3 minutes.
Yes. Once the website is completely clean, we request the review and removal from all relevant blacklists, including Google's "Deceptive site ahead" warning. This process usually takes 24 to 72 hours after the request.
A good SEO strategy optimizes your website to appear in the top search results, increasing the number of visitors to your site.
No. We build a knowledge base with your products, policies, and brand tone,
combining guided flows with AI only when it makes sense for your business.
combining guided flows with AI only when it makes sense for your business.
Yes. The chatbot replies automatically and you can jump into any conversation
from your phone or dashboard whenever you wish.
from your phone or dashboard whenever you wish.
Yes. The chatbot replies automatically and you can jump into any conversation
from your phone or dashboard whenever you wish.
from your phone or dashboard whenever you wish.
Yes. The chatbot replies automatically and you can jump into any conversation
from your phone or dashboard whenever you wish.
from your phone or dashboard whenever you wish.
No. We configure the chatbot, build the flows, and deliver it ready to use, with
from your phone or dashboard whenever you wish.
from your phone or dashboard whenever you wish.
Yes, you can start for free for small stores. Upgrade when you need more volume or features.
Yes, you can start for free for small stores. Upgrade when you need more volume or features.
Generally, we need access to your CMS admin panel (like WordPress) and access to your hosting account (FTP/SFTP or cPanel). All information is treated with the utmost confidentiality and is only used for the cleaning and hardening process.
Custom web application development includes creating tailored solutions based on your business needs, such as interactive platforms and management systems.
No lock-in. You pay the initial setup and, if you want ongoing optimization, we agree on
a clear monthly fee based on message volume and channels.
a clear monthly fee based on message volume and channels.
We work with solutions compatible with TikTok policies for businesses and
creators. We advise on the best option based on your volume and business type.
creators. We advise on the best option based on your volume and business type.