Frequently Asked Questions
Others
Most emergency cleanups are completed in less than 24 hours. The exact time depends on the complexity of the hack, but our priority is to get your website online and secure as soon as possible.
No. We handle setup, integrations, and maintenance. You just use a
simple dashboard to see results and toggle campaigns.
No. We configure the chatbot, build the flows, and deliver it ready to use, with
support in Spanish if you want to adjust messages later.
No. We configure the chatbot, build the flows, and deliver it ready to use, with
support in Spanish if you want to adjust messages later.
No. We configure the chatbot, build the flows, and deliver it ready to use, with
support in Spanish if you want to adjust messages later.
Download the .zip, in your PrestaShop go to Modules → Upload a module, select the file and follow the wizard. Ready in 3 minutes.
Download the .zip, in your WordPress go to Plugins → Add New → Upload Plugin, select the file and follow the wizard. Ready in 3 minutes.
Yes. Once the website is completely clean, we request the review and removal from all relevant blacklists, including Google's "Deceptive site ahead" warning. This process usually takes 24 to 72 hours after the request.
A good SEO strategy optimizes your website to appear in the top search results, increasing the number of visitors to your site.
No. We build a knowledge base with your products, policies, and brand tone,
combining guided flows with AI only when it makes sense for your business.
Yes. The chatbot replies automatically and you can jump into any conversation
from your phone or dashboard whenever you wish.
Yes. The chatbot replies automatically and you can jump into any conversation
from your phone or dashboard whenever you wish.
Yes. The chatbot replies automatically and you can jump into any conversation
from your phone or dashboard whenever you wish.
No. We configure the chatbot, build the flows, and deliver it ready to use, with
from your phone or dashboard whenever you wish.
Yes, you can start for free for small stores. Upgrade when you need more volume or features.
Yes, you can start for free for small stores. Upgrade when you need more volume or features.
Generally, we need access to your CMS admin panel (like WordPress) and access to your hosting account (FTP/SFTP or cPanel). All information is treated with the utmost confidentiality and is only used for the cleaning and hardening process.
Custom web application development includes creating tailored solutions based on your business needs, such as interactive platforms and management systems.
No lock-in. You pay the initial setup and, if you want ongoing optimization, we agree on
a clear monthly fee based on message volume and channels.
We work with solutions compatible with TikTok policies for businesses and
creators. We advise on the best option based on your volume and business type.
We use solutions compliant with Instagram policies and professional
accounts. We recommend the best option based on your volume and business type.
We work with solutions compatible with Facebook and Messenger
policies. We advise on the best option according to your volume and business type.
We work with solutions compatible with WhatsApp Business policies. We
advise on the best option according to your volume and business type.
We comply with GDPR. Only transactional messages related to the order are sent and you can manage consents.
We comply with GDPR. Only transactional messages related to the order are sent and you can manage consents.
Good web design enhances your business image, attracts more potential customers, and improves navigation, increasing conversion rates.
Have your main offer ready, access to
your Instagram and/or WhatsApp Business accounts, and a point of contact in your team to clarify business details.
Compatible with PrestaShop 1.7 and 8. Tested on the most used versions.
Compatible with WordPress 6.x and recent versions. Tested on the most used stable releases.
Web maintenance includes security updates, bug fixes, and content management to ensure your website is always in optimal condition.
Absolutely. Edit the text for each status and use variables like name, reference and tracking link.
Absolutely. Edit the text for each status and use variables like name, reference and tracking link.
Web consulting provides strategic guidance on the best way to build, maintain, and optimize your online presence to meet your business goals.
Yes. It includes a "Send test message" button to validate format and content before activating.
Yes. It includes a "Send test message" button to validate format and content before activating.
Digital marketing uses strategies like SEO, social media advertising, and email marketing to increase your business visibility and attract more potential customers.
Email support with a 24-business-hour SLA and a knowledge base with step-by-step guides.
Email support with a 24-business-hour SLA and a knowledge base with step-by-step guides.
Online store development involves creating e-commerce platforms where you can sell your products and services to customers worldwide.
The time required to see improvements in web positioning can vary, but a significant impact is generally observed in 3 to 6 months.
If you experience frequent errors, slow loading times, or security issues, your web application likely needs maintenance.
The best web design for your business depends on your audience, the type of products or services you offer, and your goals. A professional design should be attractive and functional.
Web consulting can address issues related to digital strategy, site usability, and conversion optimization to improve the effectiveness of your online presence.
An effective digital marketing strategy includes planning advertising campaigns, content optimization, and data analysis to adjust tactics based on performance.
Updates in an online store include adding new products, updating inventories, and managing orders, ensuring your store functions properly and stays up to date.
The first step in developing a web application is to clearly define the project requirements and objectives to ensure the developed solution meets expectations.
SEO can improve ROI by increasing qualified traffic to your website without the need for paid advertising, generating more conversion opportunities at a low cost.
The main components of a professional web design include an intuitive user interface, clear navigation, an attractive design, and a seamless user experience.
Consider the provider’s experience, the services included, the frequency of updates, and the cost to ensure the maintenance covers all your needs.
Effective digital marketing for startups typically includes SEO, social media marketing, and paid advertising campaigns to increase visibility and attract customers quickly.
Ensure you use SSL certificates, keep software updated, and conduct regular security tests to protect your customers’ information and the integrity of your online store.
Web applications that optimize processes, manage data efficiently, or enhance customer interaction can positively impact your business productivity and growth.
You can expect an increase in organic traffic, better search result rankings, and a higher conversion rate due to attracting more relevant visitors.
The success of a digital marketing campaign is measured through metrics such as web traffic, conversion rate, return on investment, and content engagement.
Designs that facilitate navigation, are visually appealing, and provide a seamless user experience can increase conversions and customer satisfaction in an e-commerce.
Consider the provider’s experience, service coverage, maintenance frequency, and fees to ensure they meet your expectations and needs.
Web consulting can provide expert insights on optimizing your site, improving usability, and adapting your strategies to better reach your target audience.
A successful online store should have an intuitive design, secure payment options, efficient inventory management, and accessible customer service.
Common mistakes include lack of thorough testing, inadequate planning, and not considering scalability and security from the start.
High-quality, relevant, and well-optimized content is crucial for SEO as it helps improve visibility in search engines and attracts more visitors.
Regular maintenance ensures your website is up to date, functions properly, and is protected against security vulnerabilities, helping maintain user satisfaction.
A well-thought-out web design can guide users through a smooth and engaging purchase process, increasing the likelihood of conversion and improving the customer experience.
You should consider the target audience, marketing channels, campaign objectives, and how to measure results to adjust and optimize the strategy.
Common tools include content management systems, performance monitoring tools, and security platforms to protect your website.
Web consulting can provide tailored strategies to improve online presence, optimize the website, and leverage best digital practices to maximize impact.
Content that is relevant, well-researched, and optimized for keywords, with a clear structure and quality internal links, is typically the most effective for SEO.
Aspects such as image size, code quality, and resource optimization can affect a website’s loading speed.
It is conducted using web analytics tools to evaluate metrics such as conversion rate, page loading time, and user behavior to identify areas for improvement.
A CMS allows you to manage and update your website content easily and efficiently, facilitating the publication of new content and site administration.
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